Is there something simple I can do to rectify this? Given that this is a new machine, I don't want to void my warranty by messing around with something that's risky.
Seem that there's anything exotic about either device that the native Realtech driver shouldn't be able to handle. Also used the Dragon device on multiple versions of Dragon in XP and Win 7. Labtec was bought by Logitec a while ago, and my mic isn't made anymore, so I can't find a specific driver for it, but as I say, this hasn't been a problem before. They also both worked on my old XP desktop. I'm trying to use a combo headphone/mic that came with Dragon Naturally Speaking, as well as an oId Labtec AM-232 mic, with Windows 10 Home on a new Lenovo desktop.īoth these devices worked just fine with the standard Realtek driver on my Windows 7 laptop, but Windows 10 can't see either of them. Please reply with necessary information and I’ll be happy to help you further. To close the Administrator: Command prompt window, type Exit, and then press Enter. Press Enter key after each command:ĭISM.exe /Online /Cleanup-image /ScanhealthĭISM.exe /Online /Cleanup-image /Restorehealth In the Administrator: Command Prompt window, type the following commands.Click command prompt (Run as administrator).It detects incorrect manifests, cabinets or registry data, it may replace the incorrect data with corrected version available.
I would also suggest you to run the System update readiness command.
Method 2 : If the issues persists, please run DISM and check if that helps. Method 1 : Follow the steps from the article below and check if that helps. Please follow these steps and check if that helps. I understand how you feel when things would not work as expected. Thank you for replying back with the status of this issue. Let us know if the issue persists, we will be glad to help. (Steps referred in the following link are applicable to Windows 10 as well). You can also refer to the following link, which has troubleshooting related to “No Sound”. You may also check if the microphone that you are using is set as default. Select “ Microphone” and click on “ Properties” and make sure that the microphone is enabled.ĭ. Now, right click on an empty space and select, “ Show disconnected devices” and “ Show disabled devices”.Ĭ. Right click on the volume icon and select “ Recording devices”.ī. Let's ensure that the microphone that you are using is not disabled and is set as default in the computer. The issue cab be resolved by making Microphone as the default device and updating the sound card This issue might be because of settings related to Microphone. Have you tried/followed any methods so far? Did you check your microphone with other devices example:- by plugging into mobile phone? Thank you for posting in Microsoft Community.